Understanding Player Sentiment Through Natural Language Processing of Feedback Channels
Scott Bennett 2025-01-31

Understanding Player Sentiment Through Natural Language Processing of Feedback Channels

Thanks to Scott Bennett for contributing the article "Understanding Player Sentiment Through Natural Language Processing of Feedback Channels".

Understanding Player Sentiment Through Natural Language Processing of Feedback Channels

This study applies social psychology theories to understand how group identity and collective behavior are formed and manifested within multiplayer mobile games. The research investigates the ways in which players form alliances, establish group norms, and engage in cooperative or competitive behaviors. By analyzing case studies of popular multiplayer mobile games, the paper explores the role of ingroups and outgroups, social influence, and group polarization within game environments. It also examines the psychological effects of online social interaction in gaming communities, discussing how mobile games foster both prosocial behavior and toxic interactions within groups.

This study presents a multidimensional framework for understanding the diverse motivations that drive player engagement across different mobile game genres. By drawing on Self-Determination Theory (SDT), the research examines how intrinsic and extrinsic motivation factors—such as achievement, autonomy, social interaction, and competition—affect player behavior and satisfaction. The paper explores how various game genres (e.g., casual, role-playing, and strategy games) tailor their game mechanics to cater to different motivational drivers. It also evaluates how player motivation impacts retention, in-game purchases, and long-term player loyalty, offering a deeper understanding of game design principles and their role in shaping player experiences.

This paper offers a post-structuralist analysis of narrative structures in mobile games, emphasizing how game narratives contribute to the construction of player identity and agency. It explores the intersection of game mechanics, storytelling, and player interaction, considering how mobile games as “digital texts” challenge traditional notions of authorship and narrative control. Drawing upon the works of theorists like Michel Foucault and Roland Barthes, the paper examines the decentralized nature of mobile game narratives and how they allow players to engage in a performative process of meaning-making, identity construction, and subversion of preordained narrative trajectories.

Game streaming platforms like Twitch, YouTube Gaming, and Mixer have revolutionized how gamers consume and interact with gaming content, turning everyday players into content creators, influencers, and entertainers. Livestreamed gameplay, interactive chats, and community engagement redefine the gaming experience, transforming passive consumption into dynamic, participatory entertainment.

This paper explores the potential role of mobile games in the development of digital twin technologies—virtual replicas of real-world entities and environments—focusing on how gaming engines and simulation platforms can contribute to the creation of accurate, real-time digital representations. The study examines the technological infrastructure required for mobile games to act as tools for digital twin creation, as well as the ethical considerations involved in representing real-world data and experiences in virtual spaces. The paper discusses the convergence of mobile gaming, AI, and the Internet of Things (IoT), proposing new avenues for innovation in both gaming and digital twin industries.

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